OKOA Stima: Everything You Need to Know

Today, I will show you everything you need to know about Okoa Stima and how to register for OKOA Stima and get electricity when needed.

For those who don’t know yet, Okoa Stima was founded by Kenya Power & Lighting Company in partnership with Safaricom and will be active in 2022. It comes in handy when you experience a sudden blackout and don’t have enough funds to pay for electricity.

It is a service that offers both Prepay and Post-Pay customers a quick solution for all their power access needs. Services provided by Okoa Stima include:

  • Account Registration
  • Electricity Bill Payment
  • Purchase of tokens
  • Electricity Bill querying and presentment, and finally
  • Access to emergency power top-up.

You can borrow a minimum loan amount of Ksh 100 and a maximum of Ksh 2000. The loans attract an interest rate of 10%. They disburse the loan via M-Peas, which has a seven-day repayment period. Your historical relationship with KPLC determines your loan limit.

How Okoa Stima Works

OKOA Stima service is only available to Safaricom subscribers. It will automatically deduct your Mpesa account with a top-up amount plus a facility fee. This occurs when you are requesting a Loan to avoid delay.

To be eligible for a loan, you must register up to 3 meters for prepaid or post-paid accounts. Tokens purchased or Bills paid cannot be used on another meter except the three you have registered.

NOTE: Any amount you request is sent to you as a token for prepaid accounts or is used to clear your post-paid bill at KPLC.

How to register for Okoa Stima

Here is how to register for Okoa Stima in Kenya.

  1. Dial *885# from your Safaricom line.
  2. Accept Okoa Stima’s terms and conditions.
  3. Provide your National ID number
  4. Set up your preferred PIN and confirm
  5. After you have received a confirmation message via SMS, select continue.
  6. Enter your Service PIN
  7. Select register meter/account and select “Register Now.”
  8. Choose your account type, either Pre-paid or Post-paid
  9. Enter the KPLC prepaid meter or account number for post-pay customers and submit your application.

How to buy KPLC Tokens

You can request KPLC tokens by following the steps below once you are done with account registration. Ensure that you have sufficient funds in your Mpesa account.

  1. Dial *885# on your Safaricom phone and enter your PIN.
  2. Select the prepaid account option
  3. Choose the meter you want to buy the token for if you have registered more than one meter.
  4. Your Mpesa account is automatically deducted, and You will receive a confirmation message from Mpesa and Kenya Power about your payment.

How Prepaid Customers can request Okoa Stima

  1. Dial *885# using your Safaricom line and enter the PIN
  2. Select the prepaid option and then “Okoa Stima.”
  3. Choose the ‘request emergency top-up’ option, followed by the meter.
  4. Select the preset Okoa amounts ranging from Ksh 100 to Ksh 1000 and confirm.

How to Repay your Okoa Stima Loan on Pre-pay

To repay your loan, ensure you have sufficient funds in your Mpesa account.

  • Dial *885# on your Safaricom phone and enter your PIN
  • Select prepaid and then Okoa Stima.
  • Choose the “reply Okoa Stima” option, i.e., If you have an outstanding loan.
  • Select either a full payment or a part payment, and it depends on the amount you have.

They would send a notification message indicating your balance if you selected partial payment. You will receive a notification for full payment, and It will deduct that amount from your Mpesa account.

How to Request Okoa Stima for Post-Pay Customers

For customers on Post-pay tariffs,

  • Dial *885# using your Safaricom line, enter your PIN,, then select the post-paid option
  • Select the type of account you wish to request a loan. It will automatically display your account bill.
  • Select Okoa Stima and follow the system prompts.

How do I Repay My Post-Pay KPLC OKOA Stima Loan?

To repay your post-pay loan, follow these steps.

  • Dial *885# on your Safaricom smartphone, enter your secret PIN, and then select post-pay.
  • Select the registered account, and the bill on the account is displayed; select pay the bill via Mpesa.
  • Click either “pay in full” or “part-payment” and enter the amount to be paid, then submit your application.

A confirmation message will be sent to you immediately showing the bill clearance, and if part payment, the message received will indicate the balance.

To avoid the hustle of dialling, download the app from either APP store.

With Okoa Stima, you can borrow any amount up to your credit limit to purchase tokens. The credit limit is mainly established by your prior interactions with Kenya Power, such as the amount you have spent on electricity tokens.

Anne Katana
Anne Katana
Anne is a student of history. She enjoys sharing her passion and experiences with people through blogging. She started this blog to educate and inspire people globally.


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